Terms and conditions

Introduction

This document

This document constitutes a legal agreement between you, the User, and the company that manages La Pria Winery and regulates your use of the website and, in any case, the use of the services provided. "Legal Agreement" means that the terms of this agreement, once accepted by the User, are binding on the User. For simplicity, "User" "you" "your" and similar terms, both singular and plural, refer to you, the User. “La Pria Winery s.s.”, “we”, “our” and similar terms refer to the company that owns and manages La Pria Winery. "La Pria Winery" refers to this site. "Services" means the features and functionalities that you can use through La Pria Winery. "Agreement" refers to this document. The contract is concluded in the Italian language. Other definitions can be found in the "Definitions" section at the end of this Agreement.

Acceptance of the Agreement

In order to use the Services, it is necessary to accept the Terms and Conditions and the Privacy Policy when registering on the La Pria Winery website. If you do not accept the Agreement you will not be able to use the Service.

Information on Cantina La Pria

La Pria Winery is an online store for the sale of wines to consumers.

Registration, Content of La Pria Winery and prohibited use

Registration

In order to use the Service or part of it, Users must register by providing, in a truthful and complete manner, all the data requested in the relevant registration form and fully accept the privacy policy and these general conditions. The User has the duty to keep their login credentials.

Account cancellation and user account termination

Registered Users can deactivate their accounts, request their cancellation or stop using the Service at any time, through the interface of La Pria Winery or by contacting the Owner directly. The Owner, in case of violation of these Terms, reserves the right to suspend or close the User's account at any time and without notice.

Content Provided by Third Parties

The Owner does not make any preventive moderation on the contents or links provided by third parties shown on La Pria Winery. The Owner is not responsible for such contents and their accessibility.

Services Provided by Third Parties

Users may use services or content included in La Pria Winery provided by third parties, but they must first have read the terms and conditions of such third parties and have accepted them. Under no circumstances can the Owner be held responsible in relation to the correct functioning or availability, or both, of services provided by third parties.

Usage not permitted

The Service must be used in accordance with these terms.

Users cannot:

reverse engineer, decompile, disassemble, modify or create derivative works based on La Pria Winery or any portion of it;
circumvent the computer systems used by La Pria Winery or its licensors to protect the content accessible through it
copy, store, modify, change, prepare derivative works or alter in any way any of the contents provided by La Pria Winery;
use any robot, spider, site search / retrieval application, or any other device, process or automatic means to access, retrieve, scrape or index any portion of La Pria Winery or its contents;
rent, license or sublicense La Pria Winery;
defame, offend, harass, engage in threatening practices, threaten or otherwise violate the rights (such as the right to privacy and publicity) of others;
disseminate or post illegal, obscene, illegitimate, defamatory or inappropriate content;
use La Pria Winery in any other improper way that violates these Terms.

Purchase process and user rights

Purchase procedure

Each order sent constitutes an offer to purchase the products. Orders are subject to availability and the owner's discretionary acceptance. The User must select the products and check out, after carefully checking and possibly modifying the information contained in the order summary. The order is placed by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the order summary form.

The Order Processing Receipt does not constitute acceptance of the order. The conclusion of the contract takes place when the Order Confirmation is sent by the Owner to the email address provided by the User. The Owner reserves the right not to confirm an order by communicating to the User within 20 days of purchase, at the email address associated with his purchase, the possible unavailability of one or more of the products purchased. In this case, the Owner will refund the price and shipping costs incurred by the User.

Terms of payment

Payment for products purchased on the Site is made by credit card, prepaid card, bank transfer, through the PayPal payment solution, cash on delivery (cash on delivery) and gift card (see next paragraph). Pria Winery accepts VISA, MasterCard and Eurocard credit cards, whose payments will be processed through a secure server-to-server connection using the SSL (Secure Sockets Layer) protocol with 128 bit encryption. La Pria Winery does not in any way come into contact with payment data - such as those relating to credit cards - provided. Should the owner of each of these third-party instruments refuse the payment authorization, La Pria Winery will not be able to provide the Service and will not be responsible for any delay or failure to deliver. Any costs for managing payments from the User that are not accepted will be charged to the User. The commercial invoice will be issued automatically when the ordered goods are shipped to the recipient. On the occasion of the first purchase, the user will be asked to communicate the data for the header of the invoice, including the tax code. He may subsequently modify such data. The invoice for each purchase will be available in the "Profile" section.

Prices and shipping costs

All the prices of the products for sale on the Site are expressed in Euros (€) and, unless otherwise specified, are inclusive of VAT (Value Added Tax). Shipping costs and any other additional costs, inclusive of VAT and expressed in Euros (€), will be expressly and separately indicated in the order form before the user proceeds with the transmission of the same as well as on the e-mail confirmation of the 'order. The price of the products can be changed without notice, it being understood that the price charged to the User will be the one published on the product sheet at the time the order is sent. The full price indicated in the catalog ("Strikethrough Price") and with respect to which the discount that La Pria Winery applies is calculated can correspond: to the public list price indicated by the supplier or to the results of market surveys (sale price in the wine shop or in other commercial establishments). The methods of calculating the Strikethrough Price vary from product to product. The User is reminded that the Crossed Prices can provide an indication about the value of the product, but that in some shops the actual price of the same may be different.

Retention of title

Until full payment of the price of the products ordered, the products remain the property of the Owner.

Availability of products

The prices, descriptions or availability of the products displayed are subject to change without notice. The photos inserted are indicative and do not constitute a guarantee of the quality of the products.

Products on offer

The Owner reserves the right, at its sole and unquestionable discretion, to offer some products at a discounted price for a limited period of time. The conditions to which these offers are subject are indicated from time to time in the information sheet related to the offer. Each offer will be valid until the set deadline and, in any case, while stocks last.

Use of Coupons issued by the Owner

The Owner reserves the right, at its sole and unquestionable discretion, to offer Coupons that can be used for purchases made on La Pria Winery. It is possible that the Owner excludes certain products from the purchase with a Coupon.

Unless otherwise stated, the following rules apply for the use of Coupons:

Each Coupon is valid for one User only and can be used only once in the manner and timing established in the instructions on the website and / or accompanying the Coupon itself;
Coupons cannot be combined with each other. Only one coupon can be used for each order;
Some coupons can only be used if the related order reaches a minimum amount. In this case, the amount is indicated on the relevant promotion page. Shipping costs and any ancillary costs do not contribute to reaching the spending threshold;
If, after applying the coupon, the total expense is lower than the minimum threshold for free shipping, the shipping costs will be added to the expense.
Partial use of the Coupon or use in ways that involve its complete redemption in subsequent stages is not permitted;
The Coupon must be redeemed exclusively within the period established for the use of the offer. At the end of this period, the Coupon will automatically expire, without any possibility for the User to make any claim in this regard;
The use of the Coupon is intended for personal and non-commercial purposes only. Therefore, the reproduction, counterfeiting, commercial exchange of the Coupon as well as any illegal activity linked to the purchase and / or use of the same is prohibited.

In the event that any offense is committed, the Data Controller can legitimately refuse to fulfill its contractual obligations and expressly reserves the right to act in the appropriate judicial offices for the protection of its rights and interests.

Execution of the Order

The Order is executed within the terms specified in the summary page and in the Order Confirmation email, subject to the availability of the product ordered. The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.

Delivery

Delivery times are always indicated in the sheet of each product, during the payment phase and on the order confirmation email. Generally the shipment takes place within 48H.

Deliveries are made during normal business hours to the address indicated by the User, through a carrier throughout the Italian territory with the exception of Campione d'Italia and Livigno. The carrier assumes full responsibility for the transport, from taking charge at La Pria Winery to delivery to the address you have indicated.In case of failure to collect within the deadline set by the carrier, the products will be returned to the Owner, who will refund the price of the products, but not the shipping cost. The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the User, nor for delays in shipment or damage that may have occurred to the products after delivery to the carrier, where the latter ' last has been chosen and appointed by the User.

Damaged goods

If you receive packages damaged by the courier, broken or stained by the spill of wine from any broken bottles, please reject the shipment to the sender and La Pria Winery will take care of the return and restoration of the shipment. If the shipment is more than one package and not all of them are damaged, please reject the damaged package to the sender by signing the courier's bill "With reserve". Pria Winery will arrange for the return of the damaged package and its replacement. If the product to be replaced is out of stock, La Pria Winery will contact you promptly for a possible replacement or for a refund of the residual value. Any shipping costs for returning the damaged package to the sender and returning the new one are charged to La Pria Winery.

Right of withdrawal

In compliance with the provisions of articles 64 and following of the Legislative Decree 6 September 2005 n. 206, in the event of the purchase of products or services on La Pria Winery, the Consumer User has the right to withdraw from the contract without stating the reasons, within 30 days. The withdrawal period expires after 30 days from the day on which the User or a third party - other than the carrier and designated by the User - acquires physical possession of the goods. To exercise the right of withdrawal, the User is required to inform the Owner of the decision to withdraw by means of an explicit declaration sent to the indicated contacts. The conditions of withdrawal and / or refund applicable to purchases made by non-consumer users are agreed from time to time between the Owner and the User.

Effects of withdrawal

If the User withdraws from this contract, he will be reimbursed for all payments he has made to the Owner, including delivery costs (with the exception of additional costs deriving from the possible choice of a type of delivery other than the least expensive type of delivery. standard offered) without undue delay and in any case no later than 14 days from the day on which the Owner is informed of the User's decision to withdraw from this contract. These refunds will be made using the same payment method used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any case, the User will not have to incur any costs as a result of this reimbursement. The reimbursement may be suspended until receipt of the goods or until the User demonstrates that he has returned the goods, whichever is earlier. The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 14 days from the day on which he communicated the withdrawal from this contract. The deadline is met if the User returns the goods before the expiry of the 14-day period. The return shipping costs are charged to the User. The User is only responsible for the decrease in the value of the goods resulting from the use of the goods other than that necessary to establish their nature, characteristics and functioning.

Limitations on the right of withdrawal on products

Returned products that are damaged or used in a different and further way than is strictly necessary to establish their nature, characteristics and functioning will be reimbursed after deduction of the decrease in value resulting from damage or use. Reimbursement is excluded when the decrease in value is total. The User is requested to insert a copy of the delivery document received inside the package.

Please return the products in their original packaging. The User declares to acknowledge and accept that there are exceptions to the right of withdrawal. For example, the right of withdrawal does not apply to:

the supply of goods which are liable to deteriorate or expire rapidly;
the supply of sealed goods which are not suitable for return for hygienic reasons or related to health protection and have been opened after delivery;
the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, whose delivery can only take place after thirty days and whose actual value depends on fluctuations in the market that cannot be controlled by the professional.

If one of the aforementioned exceptions were applicable to the goods purchased by the User, the latter will not be able to exercise the right of withdrawal.

Applicability of the withdrawal clauses

The clauses concerning the exercise of the right of withdrawal, as well as the related consequences and exceptions, apply exclusively to the User who qualifies as a consumer, that is to the User who acts for purposes unrelated to his business and professional activity

Money Back Guarantee

If one or more bottles you have purchased have not been to your liking or you believe they do not meet the quality standards of La Pria Winery, just follow the request procedure described on the "satisfied or refunded" page.

Warranty

The User who purchases as a consumer has the right to guarantee the conformity of the products purchased within 24 months of purchase, provided that the defects found are notified within 2 months of their discovery. To exercise the right of guarantee, the User is required to contact the Owner at the contact information contained in this document, giving an accurate description of the defect found. If the lack of conformity of the product is ascertained, the User has the right to obtain its repair or replacement.

The User also has the right to request from the Owner an appropriate price reduction or termination of the contract in the following cases:

if the repair and replacement are impossible or excessively expensive;
if the Owner has not repaired or replaced the goods within a reasonable period, in any case not less than 15 days;
if the replacement or repair previously carried out has caused significant inconvenience to the User.

To exercise the right to guarantee or to obtain further information in this regard, the User is required to contact the Owner.

Warranty, Indemnification and Limitation of Liability

Indemnify

The User undertakes to indemnify the Owner (as well as any companies controlled or affiliated by the same, its representatives, administrators, agents, licensees, partners and employees), from any obligation or liability, including any legal costs incurred to defend themselves. in court, which should arise in the face of damages caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or the terms of these conditions of service.

Limitation of Liability

The Owner, within the limits of applicable law, is liable for damages of a contractual and extra-contractual nature to Users or third parties only when these constitute an immediate and direct consequence, for willful misconduct or gross negligence, of the activity of La Pria Winery.

The User expressly exempts and relieves the Owner from any liability, within the limits permitted by applicable law, in relation to any damages or claims of any kind and kind of his own and / or third parties including direct, indirect, punitive, incidental, special damages. , damages deriving from lost profits, lost revenues, loss of data or replacement costs deriving from or otherwise connected with this agreement.

Service interruption

The Owner reserves the right to add, remove features or features or suspend or completely interrupt the provision of the Service, both temporarily and definitively. In the event of a definitive interruption, the Data Controller will act as possible to allow Users to collect their information hosted by the Data Controller.

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of La Pria Winery and its Services without the express permission of the Owner, guaranteed directly or through a specific resale program.

Privacy Policy

For information on the use of personal data, Users must refer to the privacy policy of La Pria Winery.

Intellectual property

All the trademarks of the La Pria Winery website, figurative or nominative, and all other signs, commercial names, service marks, word marks, commercial names, illustrations, images, logos that appear concerning La Pria Winery are and remain the exclusive property of the Owner or its licensors and are protected by the laws in force on trademarks and related international treaties.

All trademarks, figurative or nominative and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos that appear concerning third parties are and remain the exclusive property of such third parties or their assignors. and are protected by current trademark laws and related international treaties. The Owner does not own them and is authorized to use and / or show them on La Pria Winery within the limits of the agreements stipulated with such third parties and for the sole purpose of providing the Service.

Age requirements

Users declare to be of age according to the legislation applicable to them. Minors can use La Pria Winery only with the assistance of a parent or tutor. Under no circumstances may children under 13 use La Pria Winery.

Modifiche ai presenti Termini

Il Titolare si riserva il diritto di apportare modifiche ai presenti Termini in qualunque momento, dandone avviso all'Utente mediante la sua pubblicazione all'interno di La Pria Winery.

L'Utente che continui ad utilizzare La Pria Winery successivamente alla pubblicazione delle modifiche, accetta senza riserva i nuovi Termini.

Transfer of the contract

The Owner reserves the right to transfer, assign, arrange by novation or subcontract all or some of the rights or obligations deriving from these Terms, as long as the User's rights provided herein are not affected.

The User may not assign or transfer in any way their rights or obligations under these Terms without the written authorization of the Owner.

Communications

All communications relating to La Pria Winery must be sent using the contact information indicated.

Safeguard clause

Should any clause of these Terms be found to be invalid or ineffective, the aforementioned clause will be eliminated while the remaining clauses will not be affected by this and will remain effective.

Applicable law and competent court

These Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Owner is based. The exclusive forum of the consumer is an exception, if the law provides for it.

Online dispute resolution for consumers

The consumer resident in Europe must be aware of the fact that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract entered into with the Owner. The platform is available at the following link ...

The Data Controller is available to answer any question sent by email to the email address published in this document.

Contacts

If you want to request general information, submit complaints about sales or want to request more information about purchase orders, products, shipments and payments, you can contact Customer Service at the email address taste@lapria.it or by calling 333 3919209

Definitions

Service

The service offered by La Pria Winery as described by these Terms and within La Pria Winery.

User

The natural or legal person who uses the Service.